Understand our refund and cancellation policy for any paid services on the Foot Arena Quiz platform.
This Refund Policy applies to any paid services or features offered by Foot Arena Quiz Interactive Private Limited on the Foot Arena Quiz platform (www.footarenaquizintr.site).
As of the current date, the core platform is entirely free to use. This policy governs any optional paid features that may be introduced in the future (such as Premium Membership), as well as any skill-based entry contests that require a participation fee.
The following features on Foot Arena Quiz are completely free of charge and require no payment:
Since no payment is required for these services, no refund is applicable.
If and when Premium Membership plans are introduced (e.g., ₹99–₹299/month), the following refund terms will apply:
| Scenario | Refund Eligibility | Refund Amount |
|---|---|---|
| Cancellation within 24 hours of purchase (unused) | ✅ Eligible | Full refund |
| Cancellation after 24 hours but within 7 days (unused features) | ✅ Eligible (case by case) | Pro-rated refund |
| Cancellation after premium features have been used | ❌ Not Eligible | No refund |
| Technical error causing double payment | ✅ Eligible | Full refund of duplicate charge |
| Account banned for policy violation | ❌ Not Eligible | No refund |
For any future skill-based contests requiring an entry fee (e.g., ₹10–₹50):
To request a refund, please contact us within the applicable time window:
Please include in your refund request: your registered email address, username, transaction ID or payment screenshot, date of payment, and reason for the refund request.
Approved refunds will be processed within 7 business days of approval. Refunds will be returned to the original payment method used at the time of purchase.
For refund queries, reach us at: